Note
Customer charged twice with two browser tabs open
If checkout runs in two tabs at once, lock the cart so only one payment goes through.
Logged by Jordan
Stop solving the same problems twice.
OnceSolved gives your team a searchable log of every problem solved and every fix that worked — so hard-won knowledge stays with the team, not in someone's head.
Try it
Click inside the note box to write your entry into the log.
OnceSolved · Demo
↓Click the empty note box to start writing your log.
New log
SolutionClick here to write your note
Write the note first, then attach screenshots.
Recent entries
Test result
Payment confirmation tests all passed
Replaying the same payment notice no longer creates a second order.
Logged by Sam
Project chat
Context from Online store
Save a note first, then ask about it.
Reviews
“So awesome, I bought it from myself”